CK444 Privacy Policy

CK444 ("CK444", "we", "us", "our") respects the privacy of every individual who accesses the CK444 platform available at https://ck444.click ("the Platform"). This Privacy Policy ("Policy") explains what personal data we collect, the purposes for which it is processed, the circumstances under which it may be shared, and the rights available to users with respect to their data.

This Policy applies to all users who register an account, visit the Platform, or otherwise interact with CK444's services — including players located across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other parts of Malaysia. It should be read together with our Terms & Conditions, which govern your use of the Platform more broadly.

By registering an account or continuing to use the Platform, you confirm that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and may request account closure by contacting support.

For the purposes of this Policy, the following terms have the meanings assigned below:

CK444 collects only the personal data that is reasonably necessary for the operation of the Platform, compliance with legal obligations, and the delivery of services to users. The categories of data we collect include the following:

3.1 Registration Data

• Full legal name as it appears on your government-issued identification
• Date of birth (for age verification purposes)
• Email address
• Mobile phone number
• Residential address (city and state, e.g., Kuala Lumpur, Penang, Johor Bahru)
• Account username

3.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (Malaysian MyKad, Passport, or Driver's Licence)
• Proof of address documents (e.g., utility bill, bank statement within three months)
• Selfie photograph holding identification document

3.3 Payment & Transaction Data

• Payment method details (e-wallet identifier, bank account name, cryptocurrency wallet address where applicable)
• Transaction records including deposit amounts, withdrawal requests, dates, and processing status
• Currency denomination (MYR for the majority of Malaysian users)

3.4 Technical & Usage Data

• Internet Protocol (IP) address and approximate geographic location
• Device type, operating system, and browser information
• Session duration, pages visited, and feature interactions
• Login timestamps and access logs

3.5 Communications Data

• Records of live chat, email, or other support communications between you and the CK444 support team
• Feedback, complaints, or dispute correspondence

CK444 collects personal data through the following channels:

• Directly from you — when you register an account, complete the KYC process, submit documents, contact support, or respond to a survey or promotion.
• Automatically — through cookies, server logs, and tracking technologies when you browse or interact with the Platform.
• From payment processors — transaction confirmation data is returned to CK444 by third-party payment gateways including e-wallet providers (Touch 'n Go eWallet, Boost, GrabPay, DuitNow) and banking services (Maybank, CIMB, Public Bank, Hong Leong, FPX).
• From identity verification providers — where third-party KYC services assist in document authentication and fraud screening.
• From fraud and security services — which may provide risk signals associated with an IP address, device fingerprint, or payment method.

CK444 processes personal data only for clearly defined and legitimate purposes. The table below summarises the primary processing purposes and the data categories involved:

CK444 does not use personal data for any purpose not listed above without first obtaining your explicit consent or updating this Policy accordingly.

CK444 processes personal data on the following legal grounds, depending on the nature of the processing activity:

• Contractual necessity: Processing required to fulfil our contractual obligations to you, including account management, payment processing, and customer support.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering legislation, age verification requirements, and financial reporting obligations.
• Legitimate interests: Processing necessary for CK444's legitimate business interests, including fraud prevention, security monitoring, responsible gambling analysis, and platform improvement, where such interests are not overridden by your rights.
• Consent: For optional processing such as marketing communications. You may withdraw consent at any time by contacting support or adjusting your account preferences.

CK444 does not sell, rent, or trade personal data to third parties for commercial purposes. Personal data may be shared only in the following circumstances:

• Payment service providers: To process deposits and withdrawals through services such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, Maybank, CIMB, Public Bank, Hong Leong, FPX, or cryptocurrency processors. These parties receive only the data necessary to complete the transaction.
• Identity verification providers: To assist with document authentication, age verification, and fraud screening during the KYC process.
• Fraud and security service providers: To assess risk signals and protect the integrity of the Platform.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory directive. CK444 will not share data beyond what is strictly required under such obligations.
• Business transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business. Affected users will be notified in advance where possible.

All third-party data processors engaged by CK444 are required to maintain appropriate security standards and are bound by data processing agreements that restrict use of personal data to the specified purpose.

CK444 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations.

• Active account data is retained for the duration of the account and for a minimum of five years following account closure, in accordance with anti-money laundering and financial record-keeping requirements.
• KYC documents are retained for a minimum of five years from the date of submission or from the date of account closure, whichever is later.
• Transaction records are retained for at least five years to support financial compliance obligations.
• Support communications are retained for 24 months unless the subject matter involves a formal dispute, in which case records are kept until the matter is fully resolved.
• Technical and usage data is generally retained in aggregated or anonymised form for analytics purposes and is not linked to individual identities after 12 months.

Upon the expiry of the relevant retention period, data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.

CK444 implements technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• End-to-end encryption for data transmitted between your device and the Platform (HTTPS / TLS protocols).
• Access controls limiting personal data access to authorised personnel on a need-to-know basis.
• Secure storage of KYC documents with restricted access logs.
• Regular internal security reviews and monitoring of platform activity for anomalous behaviour.
• Multi-factor authentication available for account access.

In the event of a data breach that poses a risk to user rights, CK444 will take prompt steps to contain the breach, notify affected individuals where appropriate, and fulfil any applicable regulatory reporting obligations.

CK444 uses cookies and similar tracking technologies to maintain session integrity, remember user preferences, and gather analytics data that informs Platform improvements. The types of cookies we use are as follows:

You may manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use core Platform features. CK444 does not use cookies to serve third-party advertising.

CK444's primary user base is in Malaysia. However, some of our technical infrastructure and third-party service providers may be located in other countries. Where personal data is transferred outside Malaysia, CK444 takes appropriate steps to ensure that the receiving party provides an adequate level of data protection.

Such steps may include contractual data protection clauses, security assessments of the receiving entity, or reliance on the receiving country's adequacy determination under applicable law. Users who wish to enquire about specific international transfer arrangements may contact CK444 support.

Subject to applicable law, you have the following rights with respect to your personal data held by CK444. To exercise any of these rights, contact our support team with a clear description of your request. CK444 will respond within a reasonable timeframe, typically within 30 days.

The CK444 Platform is strictly intended for adults aged 21 and above. CK444 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process.

If CK444 has reason to believe that personal data has been collected from a user who is under 21, the account will be suspended immediately, all associated data will be reviewed, and any funds deposited by the underage user will be handled in accordance with applicable regulatory guidance.

If you are a parent or guardian and believe that a minor in your care has registered an account or provided personal data to CK444, please contact our support team immediately so that appropriate action can be taken.

The CK444 Platform does not intentionally include links to external third-party websites. To the extent that any such links appear — for example, within promotional content or user-generated communications — CK444 is not responsible for the privacy practices or content of those third-party sites. Users who access any third-party site do so at their own risk and are advised to review the applicable privacy policy of that site independently.

CK444 may update this Privacy Policy from time to time to reflect changes in applicable law, our data processing practices, or the services we provide. The revised Policy will be published on this page with an updated effective date. Where changes are material, CK444 will provide reasonable notice through the Platform or by email to registered users.

Your continued use of the Platform following the publication of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with any change, you may request account closure before the revised Policy takes effect.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the CK444 support team. Our team is available around the clock and is able to assist in English, Bahasa Melayu, and Mandarin.